ITOWU Trading (Dalian) Co., Ltd. is committed to safeguarding the privacy rights of our existing customers and prospective clients. This privacy policy outlines how we collect, use, store, and protect personal information in compliance with applicable laws and regulations.

1. Information Collection Policy
Scope of Collection:
We may collect information such as names, company details, job titles, contact details, and addresses, solely for the purpose of providing products, services, or technical support.
Principles of Collection:
Legitimacy: All information is collected based on explicit customer consent or contractual necessity.
Minimization: We collect only the information necessary to fulfill our services, avoiding unnecessary data collection.
2. Information Usage Policy
Permitted Uses:
Processing and delivering customer orders.
Providing after-sales support and technical assistance.
Sending product updates, promotional offers, or technical materials (with the option to unsubscribe at any time).
Prohibited Uses:
We do not use personal information for unsolicited advertising, selling, or sharing with third parties without explicit customer consent, except as required for legal or operational purposes (e.g., logistics).
3. Data Storage and Protection
Secure Storage:
Electronic data is encrypted to prevent unauthorized access or breaches.
Physical records (e.g., contracts) are securely archived and accessible only to authorized personnel.
Periodic Review:
Regular audits are conducted to identify and address potential security vulnerabilities.
Retention Period:
Personal information is retained only for as long as necessary to fulfill the relevant business purposes and is securely deleted or destroyed afterward.
4. Information Sharing Policy
Third-Party Service Providers:
If personal information must be shared with third parties (e.g., logistics or payment providers), we ensure they comply with strict data protection laws.
Legal Requirements:
We may disclose personal information if legally mandated, but we will inform customers in advance unless prohibited by law.
5. Customer Rights Policy
Right to Information:
Customers have the right to know how their personal data is collected, stored, and used.
Right to Access:
Customers may request access to their personal data records at any time.
Right to Rectification and Deletion:
Customers can request updates or deletion of their information, provided it does not conflict with legal or contractual obligations.
Right to Opt-Out:
Customers can opt out of receiving promotional materials at any time.
6. Information Security Measures
Employee Training:
Staff are regularly trained on the importance of data protection and compliance with handling protocols.
Technical Safeguards:
We employ firewalls, intrusion detection, and encrypted transmission to secure customer data.
Incident Response:
In the event of a data breach, we will promptly notify affected customers and take remedial actions to mitigate risks.
7. Policy Updates and Customer Notification
This privacy policy may be updated periodically to reflect changes in laws or business practices. Customers will be notified of significant updates via our website or direct communication.

Contact Us
If you have questions or concerns about this policy, or to report an issue, please contact us:

TEL: +0086-0411-88708355
Email: songfuyi@i-towu.com
Address: Room No.2703, A2 Building, Wanda Plaza, No.119 Liaohe West Road, Dalian Jinpu New District, Liaoning Province, China
ITOWU Trading (Dalian) Co., Ltd. is dedicated to upholding the highest standards of data protection, ensuring the security and confidentiality of your personal information.